Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

Parent or Guardian Information

• Parent or guardian name
• Email address
• Phone number
• Billing and payment information
• Address
• Emergency contact information
• Information provided when contacting us or registering for a program

Player Information

When a parent or legal guardian registers a child for Philadelphia Basketball School, we may collect information such as:

• Player name
• Age or date of birth
• Grade
• School
• Basketball experience or skill level
• Program or group assignment
• Other information necessary to provide appropriate basketball programming

Website and Technical Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser and device information
• Pages visited
• Referring website
• General website usage information
• Cookies and similar technologies

This information may be used to understand how visitors use our website and improve our services.

2. Information About Children

Philadelphia Basketball School provides basketball programs primarily for children and teenagers.

We recognize that information relating to children requires additional care. Parents and legal guardians are responsible for providing information about their children when registering them for our programs.

We collect player information for purposes such as registration, age-group placement, coaching, communication, scheduling, safety, and providing an appropriate basketball experience.

We do not knowingly require children to provide personal information independently when parental or guardian participation is appropriate.

Parents and legal guardians may contact us at ben@philadelphiabasketballschool.com with questions about information we maintain regarding their child or to request correction or deletion of information, subject to applicable legal and operational requirements.

3. How We Use Information

We may use personal information to:

• Register players for basketball clinics, camps, leagues, and other programs
• Process payments and manage memberships
• Communicate with parents and guardians about programs, schedules, cancellations, and updates
• Contact families regarding registration or account-related matters
• Provide appropriate player placement and coaching
• Maintain attendance and program records
• Improve our programs, website, and customer experience
• Send promotional emails or text messages when permitted and when you have provided the appropriate consent
• Send information about upcoming programs, camps, clinics, and other Philadelphia Basketball School offerings
• Protect the safety and security of our players, families, staff, and website
• Comply with applicable laws and legal obligations

4. Payments

Payments made through Philadelphia Basketball School may be processed through third-party payment processors.

We do not intentionally store complete credit card or debit card numbers on our own systems when payment processing is handled by a third-party payment provider.

Payment processors may collect and process payment information according to their own privacy policies and terms.

5. Photos and Videos

Philadelphia Basketball School may photograph or record players during clinics, camps, games, events, or other activities.

Photos and videos may be used for purposes such as:

• Promoting Philadelphia Basketball School
• Website content
• Social media
• Advertising
• Marketing materials
• Highlighting player and program achievements

Where appropriate, Philadelphia Basketball School may obtain parental or guardian permission for the use of a minor's photograph, video, name, or likeness.

Parents or guardians who have questions or concerns regarding the use of their child's image may contact us at ben@philadelphiabasketballschool.com.

6. Communications and Text Messages

If you provide your phone number or email address, Philadelphia Basketball School may use that information to communicate with you regarding:

• Registration
• Scheduling
• Program updates
• Cancellations or changes
• Account or payment matters
• Program reminders
• Customer support

If you separately opt in to promotional text messages or marketing communications, you may receive promotional messages regarding Philadelphia Basketball School programs and offers.

You may opt out of promotional text messages by following the instructions included in the message, such as replying STOP where applicable.

You may opt out of promotional emails by using the unsubscribe link included in the email.

We may continue to send necessary transactional or service-related communications even after you opt out of promotional communications.

7. Cookies and Website Analytics

Our website may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us:

• Understand how visitors use our website
• Measure website traffic
• Improve website functionality
• Understand the effectiveness of our marketing
• Improve our advertising and promotional efforts

Third-party advertising and analytics providers may collect information about website visits and interactions in accordance with their own privacy policies.

8. How We Share Information

Philadelphia Basketball School does not sell personal information for monetary consideration.

We may share information with trusted third-party service providers when necessary to operate our business and provide our programs. These providers may include:

• Payment processors
• Website hosting providers
• Customer relationship management platforms
• Email and text messaging providers
• Registration and scheduling platforms
• Analytics providers
• Advertising and marketing platforms
• Software and technology providers

We may also disclose information when reasonably necessary to:

• Comply with applicable law
• Respond to legal requests
• Protect the rights, safety, or property of Philadelphia Basketball School or others
• Prevent fraud or abuse
• Protect the safety of players and families

9. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, registration systems, or other websites that are not operated by Philadelphia Basketball School.

We are not responsible for the privacy practices, security, or content of those third-party websites.

We encourage you to review the privacy policies of any third-party services you use.

10. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmitting or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.

11. Data Retention

We retain personal information for as long as reasonably necessary to:

• Provide our programs and services
• Maintain registration and business records
• Process payments
• Communicate with families
• Comply with legal obligations
• Resolve disputes
• Prevent fraud or abuse
• Maintain appropriate business records

When information is no longer reasonably necessary, we may delete or anonymize it, subject to applicable legal and operational requirements.

12. Your Privacy Choices

Depending on applicable law, you may have the right to request:

• Access to personal information we maintain about you or your child
• Correction of inaccurate information
• Deletion of certain information
• Information about how your information is used or shared
• Withdrawal of consent for certain communications

To make a privacy-related request, contact us at:
Email: ben@philadelphiabasketballschool.com

We may need to verify your identity or relationship to a child before fulfilling certain requests.

13. Children's Privacy

Because Philadelphia Basketball School provides services to children and teenagers, we take children's privacy seriously.

Parents and legal guardians should provide registration and personal information on behalf of their children when required.

If you believe that a child has provided personal information to us without appropriate parental or guardian involvement, please contact us at ben@philadelphiabasketballschool.com so that we can review the situation and take appropriate action.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our programs, website, technology, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this Privacy Policy.

We encourage you to periodically review this page for the most current version.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or Philadelphia Basketball School's handling of personal information, please contact us:

We are committed to protecting the privacy of the families and players who participate in Philadelphia Basketball School and to providing a safe, positive environment both on and off the court.